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Australia’s Hobby Store - A huge range of Hobby products including the latest releases from the world’s leading brands

Shipping Information


Delivery Times & Costs:
We strive to ensure that all orders on in stock items are dispatched within 3 business days, with most orders leaving our warehouse within 1 - 2 business days when received Monday through Thursday.

If an order is placed on an item labelled 'In Stock at Warehouse'. This is held at our offsite warehouse and will usually be dispatched within 2 - 5 business days when received Monday through Thursday.

If an order is placed on an out of stock item, dispatch time will usually be within 14 business days, but may occasionally take longer. An estimated shipping date will typically be provided within 48 hours of placing the order.

Our online shopping cart will automatically calculate postage and list options for different shipping carriers.

Customers will be notified via email / text message when an order has been dispatched.


Click & Collect:

Click & Collect is available Monday through to Sunday (excluding Public Holidays). Collection is to be made from our Underwood Store.  Hobby One - 2 / 124 Kingston Rd, Underwood QLD 4119

Customers will be notified via email / text message when a Click & Collect order is ready for collection.


Shipping Carriers:

Our preferred carrier is Australia Post as it enables the delivery to PO Boxes and locked bags. We ship dangerous goods and lithium batteries via Star Track Express. Dangerous good and lithium batteries incur a surcharge which is included in the quoted price.

Upon checkout, the customer will be presented with a total of shipping costs. Whilst this is usually accurate, we reserve the right to alter the shipping costs in cases of extreme inaccuracy.

Shipping Delays and Goods Damaged in Transit:

We have no control over transit times once we have dispatched goods. Likewise, goods are shipped at the risk of the buyer, and we are not responsible for any damages that occur during transit. We can arrange shipping insurance for an additional fee, however please note, carriers only insure against damaged caused by the carrier. This means acts outside of the control of the shipping carrier, such as weather events, motor vehicle accidents or damaged caused by third parties.

Australia Post doesn't consider a parcel "late" until at least 30 days since postage have elapsed, and as such, we are unable to open a lost item claim until that time. 

Shipping Restrictions:
Some dangerous goods may not be able to be shipped at all. Specific items that we can’t ship by post are:

  • Rocket motors

  • Nitro fuel

Lithium batteries are only able to be shipped via road transport only, and as such are only available to mainland Australia and Tasmania.


International Orders:
We are happy to accept international orders; however we reserve the right to request additional information, or to cancel the order if we are unsatisfied with its legitimacy.
As a security measure, we will only ship to the billing address, unless we are satisfied that the order is genuine.
Australian Goods and Services Tax (GST) is not applicable to international orders, however the buyer is responsible for all local sales taxes, as well as import fees and duty.
Hobby One reserves the right to only ship signature on delivery, or to insist on insurance for international parcels in the case of high risk or high value items.