Shipping Information

Delivery Times & Costs:
We strive to ensure that all items listed as 'In Stock' items are dispatched within 4 business days when received Monday through Thursday.

If you require further information contact us at info@hobbyone.com.au

Our online shopping cart will automatically calculate postage and list options for different shipping carriers.

Customers will be notified via email / text message when an order has been dispatched, this will also include a tracking number.

Click & Collect:

Click & Collect is not available.

Shipping Carriers:

Our preferred carrier is Australia Post as it enables the delivery to PO Boxes and locked bags.

Upon checkout, the customer will be presented with a total of shipping costs. Whilst this is usually accurate, we reserve the right to alter the shipping costs in cases of extreme inaccuracy.

Shipping Delays and Goods Damaged in Transit:

We have no control over transit times once we have dispatched goods. Likewise, goods are shipped at the risk of the buyer, and we are not responsible for any damages that occur during transit. We can arrange shipping insurance for an additional fee, however please note, carriers only insure against damaged caused by the carrier. This means acts outside of the control of the shipping carrier, such as weather events, motor vehicle accidents or damaged caused by third parties.

Australia Post doesn't consider a parcel "late" until at least 30 days since postage have elapsed, and as such, we are unable to open a lost item claim until that time.

Shipping Restrictions:
Some dangerous goods may not be able to be shipped at all. Specific items that we can’t ship by post are:

Rocket motors

Nitro fuel
Spray Paints

Due to the recent changes to the Knife Laws in QLD, we are unable to send by post, knives or blades as we are unable to verify evidence of age on delivery.

International Orders:

Please contact us directly at info@hobbyone.com.au for any International Order enquiries.

Availability of products:

Occasionally we may have discrepancies in our stock counts due to theft, human error or other errors beyond our control. We always endeavour to supply the ordered item, but if we are unable to, due to the reasons above, then we will contact you directly to arrange an alternative item or refund.

We reserve the right to amend our shipping information at any time.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hobby One Sales Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Hobby One Sales Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 47694770673. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Shipping Information

Terms & Conditions

Privacy Policy